Technology And Justice: How Digital Tools And Platforms Can Enhance Or Hinder Access To Justice
- Indian Journal of Law and Legal Research
- Mar 11
- 1 min read
Moneesha Maria Kapoor, Government Law College, Mumbai
Sanya Oberoi Bharti, Vidyapeeth New Law College, Pune
ABSTRACT
The internet has amplified the power and scope of the justice system, consolidating its centrality in society like never before, establishing new pathways for access to justice, and posing new difficulties. Electronic filing, dispute resolution, and chatbots for legal help have accelerated and made access to the law faster and easier for people who never had access to the law before. But these technologies at the same time can be instruments of inequality in the society – especially amongst those who are not digitally literate or don't have reliable internet access or social media presence – and also to those who encounter institutional impediments to justice. Also, data privacy, algorithmic discrimination, and cybersecurity issues are all the instances which can be considered as the challenges of enacting digital technologies like a magic wand. The authors of this project is aiming to write about how digital technologies can speed up and make it easier to seek justice and defeat the evils — the digital divide and the moral difficulties of algorithmic decision-making. This project also seeks to look at the cases in which digital justice tools were used – and failed. It also offers recommendations for how they could be used better. In such a way that the access to tech-based justice is not justice is not just limited to the privileged. Finally, the article ends with suggestions on using digital innovation to ensure global justice, equity, access, and confidence.
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